Why is the touch bar not fully retracting the latch on the 2300 when it is depressed?


The lift finger on the device side needs to be adjusted. Use the adjusting screw on the active case to bring the lift finger up so that it can fully retract the latch. For more information on this as well as the installation of the Apex 2300, please see the installation instructions linked here

Applies To

Apex 2300 series: 2301, 2302, 2303, 2305, 2308, 2310, 2314, 2315

Additional Information

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Limited Warranty on Information: The documents contained on this website are distributed as is, without warranty of any kind, either express or implied, including but not limited to implied warranties for the document’s quality, performance, merchantability, or fitness for any particular purpose. Neither BEST Access Solutions, Inc., nor its dealers or distributors shall be liable to the user or any other person or entity with respect to any liability, loss, nor damage caused or alleged to be caused directly or indirectly by this information.