The Kiosk does not show up in Monitor Zones.


The Monitoring Zones will not list the Kiosk until an online Access Panel is set up in the software. This can be a fake BAS500 access panel, that is permanently marked offline. 

To create an access panel, click on the Access Control drop down menu and select the Access Panels option.  Locate an online Access Panel tab such as the BAS 1000 or BAS 500 tabs.  Create a new one by clicking on the Add button in the lower right corner.  Assign a name, a fake IP address, and a workstation name to it. Mark it offline and click the OK button.

Applies To

ID Express 2.2 and Higher

Additional Information


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Limited Warranty on Information: The documents contained on this website are distributed as is, without warranty of any kind, either express or implied, including but not limited to implied warranties for the document’s quality, performance, merchantability, or fitness for any particular purpose. Neither BEST Access Solutions, Inc., nor its dealers or distributors shall be liable to the user or any other person or entity with respect to any liability, loss, nor damage caused or alleged to be caused directly or indirectly by this information.